(This change only applies to countries within the European Union. UK, Switzerland, etc. remains fully operational as usual!)

European Union customs regulations have updated once again starting this November, which unfortunately means we must temporarily suspend the Japan Post shipping option for the EU member countries.

Fortunately, DHL Express has already fully updated its systems to comply with these new EU customs rules, whereas Japan Post is still working on its technical integration. To prevent any border hold-ups, DHL Express will be the only available shipping option for a while.

We sincerely apologize for this temporary inconvenience! Once Japan Post catches up with the EU's new requirements, we will gladly make their service available again. Thank you so much for your patience and understanding.

Due to the ongoing high demand for premium Japanese matcha, tea producers have decided purchase limits again. Consequently, we had to make adjustments to our order limits. Please check here to see what has changed!

Matcha Order Limits >>

We have resumed shipments to EU countries following a temporary pause to review the new EU Packaging and Packaging Waste Regulation (PPWR).

According to our latest information, no major disruptions are expected, so we are resuming shipping. 

We sincerely apologize for the inconvenience and truly appreciate your patience!

We recently discovered an unauthorized seller operating on TikTok Shop USA using our brand name, Matcha Miyako, without our permission.  We do not sell on TikTok Shop, we have zero connection to this seller. 

Please avoid placing orders with them, since we cannot accept any responsibility for purchases made on unauthorized third-party platforms.

We are Matcha Miyako Official and only sell on our own webstore and via the Shop App. We do not sell anywhere else.

Watch Out for Similar Brand Names 
We have also noticed stores operating under names very similar to ours, such as "Miyako Matcha". Please note that we are not affiliated, associated, or connected with "Miyako Matcha" or any other store using variations of our name.
If you encounter any suspicious websites, social media accounts, or sellers pretending to be us, please do not make a purchase. Kindly report them directly to our customer support team. support@matchamiyako.com

Thank you for your continued trust and support.

— The Matcha Miyako Team

We have just received below information:

From July 1, 2026, the European Union is eliminating the customs duty-free threshold (de minimis) for low-value shipments.
Until now, packages valued under €150 shipped into the EU were exempt from customs duties (but not from VAT). From July 1, every shipment — regardless of value — will be subject to a flat duty of €3 per line item on the customs declaration.