Shipping to the USA
We sincerely apologize for the long suspension of shipping to the U.S.
Due to recent changes in U.S. tax and customs regulations, there was a period when no shipping options were available from Japan. In fact, Japan Post is still suspending shipping to the USA, but DHL has resumed deliveries, so shipping from Japan is once again possible!
Due to recent changes in U.S. tax and customs regulations, there was a period when no shipping options were available from Japan. In fact, Japan Post is still suspending shipping to the USA, but DHL has resumed deliveries, so shipping from Japan is once again possible!
Please note, however, that import duties and taxes may apply once your package arrives in the United States. These fees are charged by U.S. Customs authorities and are the customer's responsibility. The exact amount and payment process vary, so we recommend checking with the official U.S. Customs and Border Protection (CBP) or consulting your local authorities for detailed information.
If the customer fails to complete customs procedures or payment, we unfortunately cannot take responsibility.
We hope that despite these hurdles, we can continue to assist you with your matcha needs in the future.
Thank you very much for your understanding and continued support!
