Order Restrictions
The following shopping restrictions are in effect in our online store from February 4, 2025. We ask for your kind understanding on this regard. Please note that bulk orders and multiple orders are not accepted and will be canceled.
1. Order Quantity Limit
Matcha teas and cooking powders: 1pc/productThe following products are excluded
max. 2pcs: Low caffeine matcha 40g; Wako 20g, Gabaron 40g; Rindo 100g
max. 3pcs: Matcha Latte 200g
Japanese Tea Sets, Utensils: max. 2 pcs/product
Hojicha Teas, Sweets: no restriction
2. Cart restrictions
Minimum order amount: 2,000 JPY
Maximum order amount: *30,000 JPY
*If you would like to purchase more than this amount, please contact us at:
support@matchamiyako.com
If an error message appears:
If you change the allowed quantity of a given product in the cart page, an error message will appear, and the system will not allow you to proceed. If you cannot go to the checkout page, please do the following:
1. Delete all products from your cart
2. Log out of your account, then login
3. Place the right quantity of products in the cart
If you experience any problems, please contact us at the following email address: support@matchamiyako.com